| Experience: |
|
|
| March
2004-Present |
|
Senior
Financial Services Manager: University of Phoenix Online
- Supervising the
Admissions, Quality Assurance and Shared/Transfered and Employee-Student
teams
- Owner of two process
improvement committees
- Project member
of system enhancement team
|
| June
2001- February 2004 |
|
Financial
Services Manager: University of Phoenix Online
- Maintaining A/R
and team performance at "Exceeds expectations" levels.
- Managing a staff
of 12-19 personnel.
- OWEB development
team,
- Contributing member
of FY04 Project.
- Develop process
improvements for staff and managers.
- SOP recommendations
and implementation committee.
- Developmed and
enhancemed spreadsheet and data tools.
|
| November
2000- June 2001 |
|
Financial
Intake Specialist: University of Phoenix Online
- Clearing and processing
of all paperwork with speed and accuracy.
- Efficiently processing
financial aid paperwork, according to Dept. of Ed. Regulations.
- Ensuring financial
clearance of students and setting of proper expectations.
- Providing students
with superior customer service.
- Training and mentoring
new employees and team members.
- Supporting enrollment
teams with admitting students.
|
| September
1997- November 2000 |
|
Assistant
Manager: B. Dalton at Garden City, NY and Paradise Valley Mall,
AZ.
Job involved:
- merchandising
and selling,
- payroll and cost
accounting,
- scheduling and
ordering,
- task assignments,
- customer service,
- interviewing,
hiring and training new employees
- being responsible
for exceeding daily, weekly and quarterly sales goals.
|
| Other
Experience:
|
|
|
| January
1996-December 1996 |
|
President
- Spectral Entertainment Board
- Presided over
executive board meetings.
- Motivated and
monitored executive and general members.
- Represented Spectrum
at official meetings.
- Guided members
in making important decisions.
|
| January
1996-
May 1996 |
|
Freedom Fest '96
Production Manager
- Hire stage, sound,
and generator companies.
- Meet with school
officials to secure support for show.
- Recruit and train
production staff.
- Supervise set-up
and strike of equipment.
- Ensure smooth
running of show in every facet of production.
|
| May
1994- September 1994 |
|
President-
Concerts Unlimited
- Delegated responsibilities
to other executives.
- Booked talent
for shows and reviewed contracts.
- Organized budgets
and expenses.
- Presided over
executive and general meetings.
|
| Education: |
|
Sept
'03-Present |
|
University
of Phoenix Online- MAED/AEDL (near complete) |
Jan '00-June '03 |
|
University
of Phoenix- Bachelors in the Science of Business/Management |
Jan '95-Dec '96 |
|
State
University - Music/Business |
Jan '92-Dec '94 |
|
New
Community College - AA Humanities |
| Awards: |
|
- "Untouchable"
Award June 2001
- Enrollment Support
Award: February, 2001
- JFK Scholarship
NCC
- Leadership Scholarship
NCC.
- Who's Who at
Nassau Community College
|
|
Skills: |
|
- General computer
proficiency
- Proficient with
Excel, MS Word, Outlook, and PowerPoint
- Classes in Internet
and Intranet computing and web page design
- Programming using
Pascal and V Basic
- Inventory and
accounting spreadsheets
|